Confidentiality andIntellectual Property

We treat all technical and commercial information we receive from you as confidential, without you having to mark it as such. We do not disclose it, publish it, use it as a commercial reference or show it to other customers.

We do not make your part for third parties, offer it to anyone else, or reuse your design, in whole or in part, for another project.

• Analyzing the geometry, recognizing the part's features and proposing the process, the raw stock and the manufacturing time.
• Quoting, CAM programming, inspection planning, manufacturing, inspecting, packing and shipping your part.
• Keeping the lot record required by our quality system and, where applicable, by your industry.
• Improving our own time and cost estimators with aggregated, anonymized process data (actual times, operation types) that cannot reconstruct your part or identify you.

Access to your files is limited to the PREMSA staff involved in your quote or in manufacturing your part, and each person is given only what their step requires: the estimator, the programmer, the machine operator and the inspector see the job in front of them.

When an operation is performed by an outside supplier (anodizing, heat treatment, etc.), that supplier receives only the information needed for its operation, under a confidentiality obligation, and is approved by PREMSA for that scope.

Your files are stored encrypted in transit and at rest on cloud infrastructure contracted by PREMSA, in private buckets accessed only with an authorized session and through signed links of limited validity. Payments are processed through Stripe; PREMSA never sees or stores your card data.

Our staff access the platform with individual accounts; on the shop floor each person identifies with their own badge and PIN, and every action is recorded under their name. There are no shared accounts.

Lot quality records (work order, inspection plan, measurements, certificates, reports, packing list) are retained for a minimum of 7 years, because they are the evidence of what we made and how we verified it.

CAD models and drawings of a quote that did not become an order are kept while the quote is valid and for 12 months afterwards so it can be resumed; you may request their deletion earlier.

On the customer's written request we delete CAD files and drawings from our platform, keeping only the quality records the law or your industry requires us to keep, and we confirm in writing.

You retain all rights to your designs, models, drawings, specifications and to the parts made to them. PREMSA acquires no right to your intellectual property by quoting or manufacturing it; it only receives a limited license to use that information for the purposes in section 2.

PREMSA retains ownership of its process know-how: CAM programs, workholding strategies, tooling, cutting parameters, inspection plans and process improvements developed to make your part. That know-how neither includes nor reveals your design, and dedicated tooling (fixtures, soft jaws) that you expressly pay for in the quote is yours and is delivered or kept as agreed.

You represent that you have the right to have what you send us manufactured and that it does not infringe third-party rights. PREMSA may decline a job if it has reasonable grounds to believe it infringes someone else's intellectual property.

If your company requires a non-disclosure agreement (NDA) before sharing information, we are glad to sign one. We can use your form or ours, and the signed agreement prevails over these conditions wherever it is stricter.

The particular requirements of your industry (document control, records, customer audits, subcontracting restrictions) are addressed when stated in the quote or in the quality agreement.

If your information is subject to export controls (for example U.S. ITAR or EAR, or equivalent regulation), you must tell us in writing before sending it. PREMSA does not accept regulated technical data without a prior agreement setting the handling, access and storage conditions that regulation requires.

We do not transfer your information to third countries other than to the cloud infrastructure described in section 4 and to the approved suppliers involved in your part.

If we detect unauthorized access to your information we notify you without undue delay with what we know: what was affected, when, and what measures we took. Our Privacy Policy describes your rights regarding your personal data.

Confidentiality, NDAs, file deletion requests and regulated data: acavazosl@premsaindustries.com · +52 81 2634 1113. PREMSA Industries S.A. de C.V., Monterrey, Nuevo León, Mexico.